Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Nine Fish platform (the "Service") operated by 9F PTY LTD (ACN 679546064) ("Company," "we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Description of Service

Nine Fish is a social media automation platform that helps businesses and individuals:

• Generate AI-powered social media content
• Schedule and automate social media posts
• Manage multiple social media accounts
• Analyze content performance and engagement
• Streamline social media marketing workflows

User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

Acceptable Use

Permitted Uses

You may use our Service for lawful business and personal purposes in accordance with these Terms.

Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Post harmful, offensive, discriminatory, or illegal content
• Engage in spam, harassment, or abusive behavior
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service for any automated or bulk activities without permission
• Violate social media platform terms of service
• Infringe on intellectual property rights

Content and Intellectual Property

Your Content

You retain ownership of content you upload to our Service. By using our Service, you grant us a limited license to use, process, and distribute your content solely to provide our services.

AI-Generated Content

Content generated by our AI tools is provided to you for your use. You are responsible for reviewing and approving all content before publication to ensure it meets your standards and applicable laws.

Our Intellectual Property

The Service, including all software, designs, text, graphics, and trademarks, is owned by us or our licensors and is protected by intellectual property laws.

Social Media Platform Integration

Our Service integrates with third-party social media platforms. You acknowledge that:

• You must comply with each platform's terms of service
• We are not responsible for changes to platform APIs or policies
• Platform availability and functionality may affect our Service
• You grant necessary permissions for us to post on your behalf
• You can revoke platform access at any time

Payment and Billing

Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

Payment Terms

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice
• Accounts may be suspended for non-payment

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

Service Availability and Modifications

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance and unforeseen technical issues may cause temporary service disruptions.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time, with or without notice.

Disclaimers and Limitations

Service Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Indemnification

You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Termination

We may terminate or suspend your account and access to the Service at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will cease immediately.

Governing Law and Disputes

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with Australian law.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us: